Account Manager responsible for revenue growth through upselling and cross - selling in software and finance. Fostering client relationships and managing the entire sales process.
About the role
- Entry-level Account Manager supporting client success for Bisnow's B2B media platform. Collaborating with cross-functional teams to ensure seamless delivery of client event sponsorships.
Responsibilities
- Work with a positive, cross-functional team on an everyday basis to make certain each piece of inventory that a client purchases is delivered seamlessly.
- Flawless execution of each sale to ensure client expectations are met, and as frequently as possible, exceeded.
- Work with our Sales Executives AND Client Success Managers to become the all-important point of contact for all event sponsorship clients.
- Monitor and care for all post-sale client deliverables: obtaining all necessary digital/event page collateral (eg. photo, bio, logo, ad creative etc.)
- Own client preparation/sponsor experience leading up to each event: confirming sponsor attendee list, providing event set up instructions, gathering shipping details, etc.
- Own client preparation/sponsor experience leading up to each ad/content campaign: run dates, deadlines, ad specs.
- Communicate client needs with ad delivery team, event coordination team, sales team, production team and accounting.
- Follow up post events or digital ad placement to ensure an excellent experience.
- Analyze event feedback to ensure each topic is followed up on.
- Constantly innovate our digital and event series, bringing fresh ideas to the table to improve attendee & client experience.
- Provide feedback from clients to internal departments in an effort to improve Bisnow performance.
- Build lasting relationships with all clients that ultimately lead to continued account growth.
Requirements
- Exposure to a sales environment. (in school or work)
- Exposure to an event planning environment.
- Some experience with analytics and/or inventory.
Benefits
- Competitive compensation structure!
- Medical, Dental and Vision Insurance - effective the 1st of the month following your start date.
- Short and Long Term Disability Insurance - this includes maternity and paternity leaves as well.
- 401K
- Flexible Spending Account
- Health Savings Account
- Dependent Care Account
- Unlimited Vacation Days
- 7 days paid sick leave
- 9 paid Holidays
- Referral Bonus Program
- Pet Friendly Offices
- You’ll get to work with incredibly smart, passionate, driven, ambitious, kind, caring and mindful people and will rarely experience an overload of policies, bureaucracy or toxicity (the latter, we do not tolerate).
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