Kundenbetreuer managing client relationships and contract negotiations while optimizing products and engaging in team collaboration. Emphasizing on customer satisfaction and professional growth in a hybrid work setting.
Responsibilities
Managing existing customers: You develop and deepen existing customer relationships, provide proactive account management and ensure the satisfaction of our long-standing clients
Preparing proposals and negotiating contracts: You create tailored proposals and successfully drive contract negotiations to completion
Collaboration with the product team: You provide valuable market feedback and help further optimize our product
Comprehensive, hands‑on onboarding with a dedicated mentor
Development of your potential through continuous training in our in‑house academy as well as external training opportunities
A dynamic team with a strong team spirit
Mobile/remote working in a modern and flexible work environment
Requirements
Degree or vocational training in business administration, public administration, business informatics, or a comparable qualification
Passion for consulting and working with customers
Enthusiasm for new technologies, especially topics related to digitalization and process management
Initial project experience is an advantage
Experience in waste management is an advantage
High commitment and willingness to learn, and a structured working style in a dynamic environment
Willingness to travel regionally
Excellent German skills, both written and spoken
Benefits
Participation in the company share program, including subsidized free shares and support for company pension schemes
Flexible working time models (e.g. part‑time, flexitime, trust‑based working hours, etc.) and the option for mobile/remote work
Access to an external employee counseling platform for all life situations (e.g. advice for caring for dependents, childcare options, support for private or professional matters, etc.)
Health prevention measures and sports offers, e.g. subsidies for gym memberships or bike leasing
Numerous training and development opportunities in our VINCI Academy for your individual specialist and leadership career
Shopping discounts with over 700 well‑known providers and much more!
Job title
Customer Account Manager, Software & Business Solutions
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