Account Manager at C.A. Fortune driving sales by creating tailored regional sales plans and maintaining client relationships. Engaging with customers and offering product solutions while collaborating with internal teams.
About the role
- Principal Manager leading Growth partnerships for Aircall's AI-powered customer communications platform. Driving integration partnerships and ensuring revenue growth through strategic collaborations.
Responsibilities
- Own the strategy and execution for Aircall’s Growth partnerships and reseller programs
- Build a repeatable growth engine from the Growth Ecosystem
- Drive meaningful ARR contribution from integration partnerships across CRM, helpdesk, ATS, eCommerce, and emerging verticals
- Prioritize integration investments
- Lead outbound partner acquisition leveraging Aircall’s AI voice agent and MCP capabilities
- Explore new reseller partnerships
Requirements
- 10+ years of experience in technology partnerships, business development, or ecosystem management within a B2B SaaS environment
- Proven track record of building and scaling partner programs that drive measurable revenue impact
- Deep understanding of the SaaS ecosystem landscape across vertical and horizontal Saas
- Strong strategic thinking with the ability to make hard trade-offs and prioritize under resource constraints
- Experience with AI product positioning and/or consumption-based commercial models
- Excellent BD instincts with demonstrated ability to research, target, and close new partnership opportunities
- Strong partner empathy — ability to frame value from the partner’s perspective, not just Aircall’s
- Cross-functional collaboration skills, comfortable working with Product, Engineering, Sales, and Marketing teams
- Data-driven mindset with experience using partnership metrics (attached revenue, pipeline contribution, attachment rates) to inform strategy
- Strong executive presence and crisp storytelling for internal and external stakeholder engagement
- Experience working across multiple regions and functions in a global organization
Benefits
- Competitive salary package & equity
- Medical, dental, and vision insurance is 100% covered
- 401k plan with company matching!
- Unlimited PTO — take the time you need to come to work feeling great!
- Wellness, commuter, and childcare reimbursements
- Generous parental leave policy
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