Lead Spotify’s initiatives for artist and indie partnerships while managing a team and engaging with the music community. Deliver programs that enhance Spotify's value to independent artists and labels while reporting success to executives.
About the role
- Personal Lines Account Manager responsible for client service and administrative processes in the insurance industry. Overseeing renewals, invoicing, and mentoring team members in a fully remote role for Florida candidates.
Responsibilities
- Responsible for overseeing client service and communication, ensuring excellence in every interaction.
- Managing administrative processes for client insurance policies such as renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports.
- Handling proposals, AORs (Agency of Record), cancellations, and policy reviews.
- Managing incoming correspondence and facilitating effective team communication, including delegating work to Account Associates.
- Mentoring and training team members, fostering their professional growth and development.
Requirements
- 5+ years of industry experience
- State required active licensing (2-20 or 20-44)
- Exceptional customer service and communication skills
- Strong multi-tasking, organizational, delegation, and decision-making skills
- High accuracy in handling large work volumes
- Proficiency in MS Office (Outlook, Word, Excel)
- High School diploma (or equivalent)
Benefits
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Employee stock plan participation
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
- Supportive teammates and a rewarding work environment
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