Director of Revenue Operations at Planday driving commercial growth and optimizing operational strategies. Lead a high - performing Revenue Operations team to enhance business performance and efficiency.
About the role
- Revenue Operations Manager at Schema App ensuring operational alignment across Sales, Marketing, and Customer Success. Support deal operations while owning CRM processes and metrics management.
Responsibilities
- Ensure operational alignment across Sales, Marketing, Customer Success, and Finance.
- Support Sales and Customer Success teams with proposals, renewals, and workflows.
- Own the deals system including configuration, maintenance, and integrations.
- Manage permissions and ensure clean deal data.
- Calculate and communicate commissions monthly for AEs, BDRs, and CSMs.
- Conduct lost deal analysis and coordinate with legal on custom terms.
- Own tracking and accuracy of core SaaS KPIs and deliver actionable insights.
Requirements
- Mid-level experience in Revenue Operations
- Proficiency with CRM systems (HubSpot and DocuSign)
- Strong understanding of SaaS metrics (MRR, churn, CAC, LTV, etc.)
- Experience with deal operations and analytics
- Ability to analyze customer feedback and lost deal insights
- Strong process documentation skills
Benefits
- Great benefits for health & wellness, and your coverage starts as soon as you do.
- RRSP matching!
- Flex days to re-energize on top of vacation days and you don’t work on your birthday.
- You choose where you work - home or headquarters in Guelph.
- The Culture Club keeps our virtual team connected through fun and innovative events.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Director of Revenue Operations defining and managing Planday’s commercial operating model and growth strategies. Leading a team to improve revenue operations and organizational efficiency at Planday.
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