Chief Revenue Officer leading commercial strategy and revenue performance across multi - channel platforms at Hearst Connecticut Media Group. Driving growth through innovation and embedding AI across revenue operations.
About the role
- Senior Manager of Revenue Operations at David Energy responsible for scaling operations and implementing systems for revenue generation. Collaborating with teams to optimize customer acquisition and retention.
Responsibilities
- Design and implement scalable revenue operations processes across the entire customer lifecycle (lead generation → customer acquisition → expansion → retention)
- Own revenue forecasting, pipeline management, and performance analytics to drive predictable growth
- Develop and maintain revenue metrics, dashboards, and KPIs that provide actionable insights to leadership
- Create and optimize sales and customer success playbooks, processes, and workflows
- Lead quarterly business reviews and revenue planning cycles
- Serve as the primary administrator and strategic owner of our CRM (Salesforce) and revenue tech stack
- Implement and optimize integrations between sales, marketing, and customer success tools
- Evaluate, implement, and manage new revenue tools and technologies to support scaling operations
- Ensure data integrity and governance across all revenue systems
- Build automated workflows and reporting to eliminate manual processes
- Partner with sales leadership to design and optimize sales processes, territories, and compensation plans
- Develop customer success processes for onboarding, expansion, and retention
- Implement and optimize lead routing, qualification, and handoff processes
- Support pricing and deal approval workflows
- Build comprehensive revenue reporting and analytics capabilities
- Conduct analysis on conversion rates, sales cycle efficiency, customer acquisition costs, and lifetime value
- Identify bottlenecks and optimization opportunities across the revenue funnel
- Provide data-driven recommendations to improve team performance and business outcomes
- Track and report on progress against revenue targets and operational metrics
- Work closely with marketing to optimize lead generation, nurturing, and attribution
- Partner with finance on revenue recognition, forecasting, and financial planning
- Collaborate with product on usage analytics and feature adoption tracking
- Support customer success on expansion, retention, and health scoring initiatives
Requirements
- 5-7 years of experience in revenue operations, sales operations, or business operations roles
- 3+ years of experience in a high-growth SaaS or technology company
- Expert-level proficiency with CRM systems (Salesforce preferred) including custom objects, workflows, and reporting
- Strong analytical skills with experience in data visualization tools (Tableau, Looker, or similar)
- Proven track record of building and scaling revenue operations in a Series A/B environment
- Experience with sales and marketing automation tools (Outreach, Salesloft, Marketo, etc.)
Benefits
- Group medical and dental insurance
- Flexible vacation / PTO policy
- 401(k) plan
- Hybrid office culture, with team members working remotely and from our office in NYC
- A supportive and inclusive work environment where your contributions are valued.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Director of Revenue Operations at Dealerware responsible for revenue predictability and cross - functional alignment. Leading efforts in forecasting, analytics, and operational excellence across teams.
Senior Revenue Operations & Strategy Manager at Personio focusing on sales productivity and operational efficiency. Collaborating cross - functionally to enhance performance and drive growth.
Financial Analyst joining finance & strategy team at Oddin.gg, focusing on revenue analysis and key insights delivery.
Revenue Officer managing grant - related invoicing and debt management for Waythrough. Ensuring timely billing and collection to support mental health and social support services.
VP of Revenue Operations driving strategic leadership and commercial transformation in a €600M global portfolio of enterprise software solutions. Reporting directly to SVP of Global Revenue Operations and close partnership with CEO.
Revenue Operations Specialist analyzing revenue and marketing data to recommend improvements. Collaborating across teams to enhance operational efficiency and support growth initiatives.
Strategic Head of Revenue Operations driving growth in B2B SaaS. Partnering directly with the CRO and leading RevOps initiatives.
Director of Revenue Operations building and leading AI - driven Revenue Operations at Trunk Tools. Collaborating with sales, marketing, and customer success to drive productivity and growth.
Broadcast Revenue Operations Manager leading operational excellence and financial governance for Qvest US. Collaborating across teams to ensure profitability in Broadcast Transformation projects.