Account Executive specializing in driving technology adoption in SLED sectors. Managing key accounts and building executive relationships within the designated states.
About the role
- Retail Media Account Director leading client accounts and delivering Retail Media activities at Croud. Responsible for team mentorship and maintaining key client relationships.
Responsibilities
- The Retail Media Account Director is a senior leadership role responsible for a dedicated team and a portfolio of key client accounts.
- Act as a senior strategic lead, developing strong client relationships and ensuring the successful delivery of all Retail Media activity.
- Pivotal in bridging senior leadership with the delivery team, requiring a strong commercial focus and ability to manage client P&Ls effectively.
- Lead and mentor a team of Senior Managers, Managers, and Executives, ensuring their professional development and managing resource allocation.
- Maintain commercial awareness of your team and clients with a focus on costs and revenue to ensure profitable delivery.
- Ensure effective cross-channel workflows are implemented and followed.
- Contribute to the development of Croud’s Retail Media proposition, helping to shape our service offering.
- Manage your direct reports, including their ongoing development and training needs.
- Act as a motivator and leader, fostering a positive and high-performing team culture.
Requirements
- Degree-level education or equivalent relevant work experience.
- Demonstrable in-depth experience in Retail Media or Marketplace roles within a digital organisation.
- Proven experience managing Retail Media campaigns.
- Strong track record of delivering marketplace and retail media performance in competitive markets.
- Proven experience managing client relationships, expectations, and cross-channel activities.
- Experience in line management, including mentoring, motivating, and developing team members.
- Expert knowledge of current Marketplace and Retail Media best practices, tools, and strategies.
- Advanced Microsoft Office skills, particularly Excel, Word, and PowerPoint.
- Strong mathematical and analytical skills; comfortable manipulating and interpreting large datasets.
- Proven ability to derive insights from data and translate them into actionable strategies.
- Strategic thinker with the ability to plan effectively, drive performance, and deliver profitable growth.
- Commercially minded with experience in budget management and financial accountability.
- Demonstrated ability to identify opportunities, innovate, and stay ahead of industry trends.
- Strong understanding of wider digital marketing channels and cross-channel strategy integration.
- Strong leadership skills with experience managing direct reports and leading teams to meet deadlines.
- Collaborative team player who thrives in a fast-moving, cross-functional environment.
- Demonstrated ability to balance multiple priorities, projects, and client demands.
- Excellent communication, presentation, and negotiation skills.
- Highly organised with exceptional attention to detail and project management ability.
- Proactive, self-motivated, and able to work autonomously to generate ideas and deliver results.
- Innovative mindset with a continuous drive for improvement and excellence.
Benefits
- Croud operates a hybrid working model with a minimum of 3 days a week based in our Shrewsbury office and the remaining days from home if you wish.
- Croud offers a clear path to progression for all members of staff.
- We are committed to offering development opportunities alongside a support system of regular performance reviews.
- 25 days holiday per year with the option to purchase an additional 5 days
- Discretionary annual performance based incentive
- Sales Commission
- Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
- Recruitment Referral Bonus
- Health & Wellbeing Contribution
- Ride to Work Scheme
- Railcard & Season Ticket Loan
- Home Office Equipment (chair and screen)
- Office Perks: Free fruit, breakfast cereals, lunches twice a week, snacks, and tea/coffee
- Enhanced Family Leave: Including primary and secondary family leave, extended parental leave, and shared family leave.
- Life Assurance & Income Protection
- Medical Cash Plan
- Pension
- Learning & Development: Access to Croud Campus, curated third-party learning platforms, and an IPA Membership with subsidised training and events
- Peer Recognition: Through our “Bonusly” program
- Team Off-Sites & Social Events
- Year-round Holiday Celebrations
- Flexible Working Options
- A Day to Make a Difference
Job title
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