Product Owner responsible for HRSD within a global company. Managing product roadmap and leading implementation projects in different regions.
About the role
- People Operations Partner ensuring design team efficiency and engagement at healthtech startup 32Co. Oversee onboarding, performance tracking, and team engagement initiatives.
Responsibilities
- Partner with leadership to ensure the design team has the capacity, structure, and support needed to meet business goals.
- Hold regular 1:1s with designers to stay close to the pulse of the team - understanding their challenges, wins, development goals, and engagement levels.
- Design, implement, and improve processes across the design team, including workflows, feedback loops, recognition, performance tracking, and team operations to ensure efficiency, clarity, and scalability.
- Lead performance and development processes, including growth frameworks and feedback rituals that drive engagement and accountability. You will track performance metrics and team capacity to identify operational bottlenecks and opportunities for improvement.
- Lead engagement initiatives that reinforce team culture and celebrate design wins, ensuring remote and distributed team members feel connected.
- Define and communicate clear progression pathways, ensuring designers understand how they can grow and succeed within 32Co.
- Run ad hoc operational projects that make the team more effective, including testing new tools, refining workflows, or implementing new systems.
- Support delivery of exceptional onboarding experiences (in collaboration with designer onboarding team) that quickly get new designers confident, connected, and productive.
- Be the connective tissue between the design team and cross-functional partners (Prep, Product & Tech, Clinical), ensuring alignment and strong communication across teams.
Requirements
- Proven experience in People Operations, HR Business Partnering, or Team Management, ideally in a fast-paced or high-growth environment.
- Strong operational, process design, and organisational skills, with the ability to manage multiple priorities and deliver consistently.
- Excellent communication and relationship-building skills, especially across remote and distributed teams.
- High emotional intelligence (EQ) and the ability to build trust, empathy, and engagement at all levels.
- A mindset that balances people care with operational discipline.
- Experience working in a startup or scale-up environment.
- Experience adopting or implementing new tools or systems, especially AI or automation technologies.
- Prior experience supporting remote-first or globally distributed teams.
Benefits
- Competitive salary based on experience
- Birthday day off - because no one should work on their birthday!
- Team perks, including regular team lunches, quarterly socials and an annual retreat.
- Flexible working arrangements, splitting time between home and our vibrant London office.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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