Client Services Associate II providing exceptional support to Guardant Health customers while meeting KPIs. Required to assist in troubleshooting and support department tasks in a hybrid work environment.
About the role
- Tax Litigation Paralegal assisting lawyers with all phases of case support at Perkins Coie LLP. Responsibilities include research, document management, and trial support.
Responsibilities
- Assist lawyers with all phases of case support including document/information management, factual and legal research and analysis, discovery, hearings, and trial support.
- Organize and maintain case files, pleadings, other documents, and notebooks.
- Review and synthesize historical case documents.
- Summarize articles, reports, witness statements, and depositions.
- Prepare material for in-house and outside distribution.
- Draft basic legal documents and correspondence.
- Keep track of case/matter deadlines and interface with attorneys regularly to ensure deadlines are being met.
- Maintain departmental form files and systems.
- Knowledge and use of e-discovery platforms such as Relativity and DISCO.
- Maintain timely and accurate time records.
- Maintain positive contact with clients, lawyers, and business professionals, and observe confidentiality of client matters.
Requirements
- Requires a 4-year degree
- 2 years of paralegal experience
- Paralegal certificate preferred
- Experience with litigation court procedures in the United States Tax Court and Texas state courts a plus
- Experience with automated litigation support software required
Benefits
- health insurance
- tuition reimbursement
- paid sabbaticals
- annual discretionary bonus
- 401(k) plan
- medical insurance
- dental insurance
- vision insurance
- accrued paid time off plan starting at 20 days annually
- personal medical and parental leave
- up to 10 paid holidays
- family care benefits
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Member/client service agent supporting investment advisors at Desjardins Group. Conducting research, responding to client requests, and helping maintain business relationships.
Director of Client Services managing the client journey in a pharmaceutical packaging environment. Leading high - performing teams and driving solution delivery against client expectations and regulatory standards.
Client Service Manager responsible for managing client satisfaction in customs brokerage. Building relationships and ensuring successful cross - border trade compliance and operational efficiency.
Managing Director overseeing clients and technology strategy in channel delivery and innovation at TIAA. Leading teams and driving business transformation to enhance customer experience and efficiency.
Client Support Administrator responsible for client administration tasks for the National Client Team in London. Supporting service delivery to FI clients and ensuring data integrity and reporting.
Client Support Advisor assisting clients via phone and email in Poland. Delivering exceptional customer service and resolving queries for a seamless client experience.
Tax Manager in Private Client Services managing high - net - worth clients' tax planning. Overseeing staff, ensuring quality control, and developing new client relationships in a hybrid work environment.
Client Service Representative for B2B support in technology and web services. Responsible for customer inquiries and managing relationships to ensure satisfaction.
Client Service Representative serving as a key contact between clients and internal teams. Helping small businesses meet compliance requirements through efficient and accurate service.