Technology Support Specialist providing IT support for Latham & Watkins in Houston. Responsible for desktop and remote computing issue resolution and mobility offering delivery.
About the role
- Business Support Specialist supporting partner communications via various channels for telecommunications business. Ensuring seamless operations and handling partner-specific requirements with strong communication skills.
Responsibilities
- You support our partners on a case-by-case basis — whether by phone or email
- You process cases according to partner-specific requirements
- You train new partners in the network operators' portals
- You liaise with internal departments for upstream and downstream processes
- You support order entry and quotation preparation
- You maintain and manage partner portals
- You investigate and resolve open issues — always with a focus on quality and service
Requirements
- You have completed vocational training in a commercial/business field
- You are communicative and work in a solution-oriented manner
- You are proficient with digital tools — particularly web portals
- Ideally, you have experience in the telecommunications industry
Benefits
- 30 days of annual leave
- Individual development and training
- Company pension scheme
- Flexible working hours
- Remote work / home office
- On-site cafeteria with discounted employee prices
- Childcare subsidy
- Company-affiliated daycare
- Opportunity to participate in sports classes and massages
- Team events
- Employee discounts
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Junior Operations Support Specialist supporting Operations manager in aligning business strategy and internal teams. Role involves process documentation and interdepartmental communication in a travel tech company.
Booking & Operations Specialist in Miami managing travel bookings and supporting travel partners. Passionate about creating memorable travel experiences with a strong customer service focus.
Customer Support Specialist assisting users with medical platform queries at AMBOSS. Provide support through multiple channels to enhance their experience and facilitate optimal usage.
Customer Experience Supervisor developing support for customer care teams in hybrid working environment. Leading service operations and fostering a positive team culture at Blue Ridge Communications.
Customer Service Representative providing product support for water and wastewater operators. Responding to inquiries, service issues, and assisting with product selection.
Account Support Specialist supporting Whitespace's Account Management team to enhance client service and drive innovation in digital insurance.
Customer Service Advisor ensuring effective resolution of customer issues for Southern Water. Achieving KPI targets and delivering excellent customer service across multiple channels.
Customer Experience Advisor delivering excellent customer service at Capita. Management of customer complaints and collaboration with stakeholders to improve experience.
Customer Support Representative providing support in German and English through various channels. Resolving inquiries, assisting customers, and collaborating with teams in a hybrid work environment.