Aftermarket Sales Representative assisting clients in food and pharma industries. Focused on customer needs and developing tailored solutions while ensuring high satisfaction.
Responsibilities
Manage and advise our existing customers in the after-sales area
Identify customer needs and develop tailored solutions for the food and bakery industry
Support the implementation and use of our products and equipment
Conduct customer training and workshops to ensure optimal use of our solutions
Work closely with the sales team and other departments to ensure high customer satisfaction
Analyze market trends and competitor activities to identify business opportunities
Prepare quotations and orders and track order progress
Participate in trade shows and events to present our products and services
Requirements
Completed commercial vocational training or a degree in industrial engineering, business administration, food technology, or a related field
Experience in sales, ideally in after-sales or in the pharmaceutical sector
Excellent communication and negotiation skills
Customer-focused mindset and strong service orientation
Independent and structured working style
Strong team player with flexibility
Good written and spoken English; additional language skills are an advantage
Willingness to travel
Benefits
40-hour work week, performance-based compensation with 30 days of annual leave plus additional special and educational leave
Additional days off for company shutdown periods
Onboarding and training: A strong start with support from an experienced mentor, internal training offerings (DIOSNA Academy, LinkedIn Learning), as well as tailored external training measures and personal development opportunities
Local on-site amenities: Staff canteen with subsidized prices and an outdoor terrace, free parking with charging stations, fruit basket and free water
Occupational health promotion: Hansefit membership, ergonomic workstations with height-adjustable desks, healthy canteen options, company doctor
Company events: Welcome breakfasts, anniversary breakfasts, Christmas party, end-of-season barbecue events, and various regular events such as the Family & Friends event for employees' friends and family
Additional benefits: Job ticket, employee discounts, anniversary bonus and cash rewards for improvement suggestions, staff fund, wedding subsidies, and referral bonuses under our "Employees Recommend Employees" program
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