Services Sales Executive leading Google professional services opportunities and collaborating with customers and partners to achieve business objectives at SHI. Fostering collaboration and driving engagement profitability through effective solution delivery.
About the role
- Account Executive with responsibility for selling smart building SaaS solutions. Focusing on enterprise customers in public sector institutions across healthcare, education, and aviation.
Responsibilities
- Identify, target, and secure new enterprise customers to drive revenue growth.
- Generate and qualify new leads through various channels including partners, networking, and industry events.
- Deliver sales presentations and product demonstrations to prospective customers, highlighting the value and benefits of our SaaS solution.
- Ensure customers achieve their desired outcomes through the effective use of our SaaS solutions.
- Drive contract renewals and identify opportunities for upselling and cross-selling.
- Act as the primary point of contact for customer inquiries, issues, and feedback.
- Ensure timely and effective resolution of customer concerns.
- Develop and execute strategic account plans to maximize customer value and revenue.
- Monitor customer usage and adoption of our SaaS solutions, providing guidance and support to optimize their experience.
- Serve as a customer advocate within the company, collaborating with internal teams to ensure customer needs are met.
- Work closely with marketing, product, deployment, and customer support teams to align on strategies and support customer success initiatives.
Requirements
- 3+ years of experience in enterprise SaaS sales with a proven track record of landing and expanding accounts
- Strong knowledge of OT, IT, and IoT solutions
- Understanding of requirements of facilities teams, with the ability to act as a trusted customer advisor.
- Brings insight into market trends, secular challenges, and the business drivers behind customer pain points.
- Proficiency with modern sales and productivity tools, including Microsoft Dynamics, ZoomInfo, and Microsoft Office Suite.
- Background in operations, facility management, or mechanical engineering is highly beneficial.
- Understanding of HVAC systems, Building Controls Systems and how they interact is highly desirable.
- Excellent verbal and written communication skills with the ability to present complex solutions in a clear and persuasive manner.
- Proven ability to build and maintain strong executive-level relationships, influencing decisions and driving long-term value.
Benefits
- Health insurance
- Competitive salary
- Flexible work hours
- Professional development budget
- Home office setup allowance
- Global team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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