Join Sikla UK for a Customer and Sales Support role in Milton Keynes, focusing on inquiries and technical project support. Engage in B2B environments and support operational excellence.
About the role
- Student Advisor responsible for converting leads into enrolled students for international study and work programs. Engaging clients through various communication channels in a dynamic team environment.
Responsibilities
- Gestionar leads para maximizar conversiones.
- Realizar asesorías personalizadas por WhatsApp, llamadas, email y reuniones virtuales/presenciales.
- Explicar beneficios de los programas, resolver dudas y cerrar ventas.
- Mantener seguimiento constante hasta la matrícula final.
- Documentar y reportar métricas de avance y productividad en CRM.
- Participar en ferias, webinars y actividades de captación.
- Alcanzar y superar objetivos de ventas diarios, semanales y mensuales.
Requirements
- Experiencia en ventas de productos intangibles (planes, seguros, banco, telecomunicaciones, créditos, call center)
- Experiencia en tickets altos y manejo de leads fríos.
- Habilidad para persuadir y negociar, generando confianza en el cliente.
- Iniciativa y proactividad, con enfoque en resultados y resiliencia frente a la presión.
- Interés en el sector educativo y comprensión del impacto del trabajo.
- Deseable: Experiencia internacional o con clientes extranjeros.
- Conocimiento de Inglés
- Conocimiento básico de redes sociales y marketing digital.
Benefits
- Un ambiente multicultural, dinámico.
- Capacitación y desarrollo para que te conviertas en un experto en educación internacional.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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