Onsite Customer Support, Sales Support

Posted 5 hours ago

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About the role

  • Join Sikla UK for a Customer and Sales Support role in Milton Keynes, focusing on inquiries and technical project support. Engage in B2B environments and support operational excellence.

Responsibilities

  • Managing customer enquiries and providing first‑class support
  • Processing quotations, sales orders, invoices, and delivery updates
  • Communicating with customers and internal teams to keep information flowing seamlessly
  • Supporting project‑related documentation and technical queries (training provided)
  • Working with ERP systems, CRM, stock data, pricing, and order tracking
  • Liaising with other teams to ensure accurate information for site‑related orders
  • Maintaining records, documentation, and compliance‑related files
  • Supporting other business administrative tasks, as needed
  • Coordinating general office tasks—data entry, reporting, and internal communications

Requirements

  • 2+ years’ experience in sales administration, customer service, technical sales support, or order processing
  • Experience in B2B environments, ideally in construction, M&E, industrial supplies, or technical products
  • Strong ERP and Microsoft Office skills
  • Excellent communication, organisation, and problem‑solving abilities
  • A proactive mindset and the ability to manage multiple priorities with accuracy
  • An interest in technical products or engineering (full training provided)

Benefits

  • 25 days annual leave (+ bank holidays)
  • Onsite free refreshments and regular staff lunches
  • Possibility of enrolling with Private Healthcare & Local Gym Membership

Job title

Customer Support, Sales Support

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Tech skills

Location requirements

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