Sales Representative supporting business development efforts in real estate by expanding lead pipelines and connecting brokers with attorney agents. Engaging with real estate brokers to improve visibility and credibility.
WK
Hybrid Advanced Inside Sales Representative – Core Account Manager, Academic & Medical Sales
Posted 3 months ago
About the role
- Advanced Inside Sales Representative managing a book of existing accounts for medical and academic sales. Focus on upselling and developing new business opportunities across specified regions.
Responsibilities
- Manage a book of existing business comprised of accounts $50k and smaller
- Uncover upsell opportunities, through qualifying customer needs and intent
- Serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes
- Sell evidence based practiced resources including journals, books, and research workflow tools to academic and medical institutions
- Identify and develop new business opportunities for core offerings
- Handle complex outbound sales
- Process and manage high-impact customer orders
- Maintain and update detailed and accurate customer records including meeting and e-mail activity
- Follow up on leads and convert them into sales
- Record, analyze, and report on detailed sales activities and trends
- Develop and present comprehensive sales quotes and proposals
- Manage customer accounts and ensure their satisfaction
- Collaborate with multiple departments to close deals
- Implement strategic sales initiatives
Requirements
- bachelor’s degree or equivalent experience
- 2+ years experience customer engagement experience
- Ability to drive growth in assigned accounts
- Strong value-based, consultative selling strategy
- Strong prospecting and closing skills
- Strong verbal and written communication skills
- Understanding of principles and practices for effective customer service and large account management
- Proficient use of Customer Relationship Management tools
- Capability to understand and resolve complex customer issues
- Strong organizational and time-management skills
- Basic analytics for tracking performance and metrics
- Tenacious self-starter who can prospect and close sales
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
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