About the role
- Agile Product Owner for USAA driving innovative digital member experiences. Collaborating with cross-functional teams to lead product strategy and delivery in mobile and online banking.
Responsibilities
- Accountable for communicating and driving the vision and strategy effectively to key stakeholders and Bank agile team members
- Ensures delivery of quality product and member experience solutions through collaboration with stakeholders to determine business needs
- Responsible for working closely with the Team-of-Teams Lead to assist in clarifying and driving alignment on the business strategy, goals, and objectives
- Translates this understanding into a clear vision for the Bank agile team to inform the creation and prioritization of the Bank agile team’s backlog of work
- Partners with Team-of-Teams Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs
- Anticipates and solves complex issues using a data-driven approach to decision making including allocating funds and developing and tracking Objectives and Key Results (OKRs) that drive Bank product success
- Delivers against Bank agile team level OKRs
- Acts as “voice of the end-user”
- Proactively seeks customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace
- Owns Bank agile team backlog (grooming, prioritization, and refinement)
- Responsible for maintaining a groomed backlog of user stories; works with the Agile Bank agile team to estimate story size and complexity
- Optimizes the flow of value through the multi-Bank agile team Agile environment and progresses towards objectives, goals, and commitments, while removing impediments, resolving conflicts, and managing risks and issues
- Begins to take a strategic view and think proactively about the right way to meet objectives
- Acts in service of the Bank agile team’s needs and goals; offer feedback on work-in-progress, clarifies requirements, anticipates and removes roadblocks or impediments that may prevent the Bank agile team from progressing on objectives and answers questions
- Looks for opportunities for continuous Bank agile team and process improvement
- Makes recommendations to leadership
- May lead functional Bank agile teams or projects with moderate resource requirements, risk, and/or complexity
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
- Bachelor’s degree; OR 4+ years of related experience may be substituted in lieu of degree
- 6+ years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line
- Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe)
- Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes
- Advanced knowledge and demonstrated use of Process Engineering methodologies
- Working knowledge of applicable banking, regulatory, compliance policies including applicable laws, rules, and regulations
- Communicates difficult concepts and negotiates with others to adopt a different point of view
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Senior Product Manager at Street Group driving product strategy and AI integration for innovative PropTech solutions. Leadership role with high autonomy and significant impact from day one.
Werkstudent im Produktmanagement für nachhaltige Werbemittel bei Vanilla & Pepper. Verantwortung für Produktpflege, Datenaufbereitung und SEO - Optimierung im Onlineshop.
Product Manager leading the evolution of credit products at Kamino's innovative financial platform. Collaborating with cross - functional teams to enhance client experiences and product offerings.
Senior Product Management Director at Wells Fargo responsible for driving strategies and product delivery in Consumer Bank Lending. Leading teams and collaborating across the organization for successful product execution.
Senior Product Manager leading the strategy and performance of capital products at Shift. Focused on sustainable growth and delivering solutions for Australian SMEs.
Senior Product Manager leading internal analytics service model at CVS Health. Driving analytics workflows and advancing AI - powered capabilities for business users.
Product Manager owning payments and operations systems at Chalkboard. Collaborating cross - functionally to improve customer payment experiences and internal operations.
Senior Product Manager at StarRez responsible for product management of Resident Intake & Retention. Leading product vision, strategy, and roadmap within B2B SaaS environment.
Product Management Postgraduate role at NCAA Digital. Focusing on enhancing the web experience for NCAA.com and March Madness Live.