Territory Manager for Arjo in Long Term Care segment, managing accounts and driving sales strategies. Responsible for converting prospects into customers with 50% overnight travel.
About the role
- Enterprise Client Relationship Manager managing relationships with key enterprise clients and providing performance insights. Supporting service expansion across national legal networks while maintaining communication and engagement.
Responsibilities
- Manage and build strong partnerships with approximately 15–20 key enterprise clients
- Conduct regular monthly check-ins and maintain consistent communication cadence
- Serve as a primary point of contact for client questions, service needs, and relationship development
- Support long-term retention strategies through proactive engagement and follow-through
- Prepare and deliver usage and performance reports using advanced Excel and PowerPoint
- Analyze client activity trends to identify risks, growth opportunities, and service expansion potential
- Provide clear insights and recommendations to internal stakeholders and leadership
- Partner with Sales and Operations teams to identify opportunities to expand services
- Support initiatives to grow relationships across national law firm networks representing enterprise clients
- Assist in coordinating implementation efforts and ensuring a consistent client experience
- Work closely with Sales, Operations, and client service teams to support enterprise initiatives
- Maintain accurate client data and reporting visibility within CRM systems
- Effectively manage multiple priorities, projects, and client requests in a fast-paced environment
Requirements
- Must have 5–7 years of experience in litigation support, legal services, or a related professional services environment
- Proven success managing ongoing enterprise or strategic client relationships
- Strong analytical skills with the ability to interpret trends and translate data into action
- Advanced proficiency in Microsoft Excel and PowerPoint
- Highly organized with strong time management and follow-through
- Confident communicator comfortable with proactive client outreach.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off, holidays, and volunteer time.
- Company-paid life insurance and disability coverage.
- Employee wellness programs and perks.
- Growth and development opportunities within a national organization.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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