Account Manager at krow Group managing integrated campaigns for clients like Post Office and AION. Building relationships, overseeing project delivery, and mentoring junior team members in a hybrid role.
Responsibilities
Build and maintain strong client and internal relationships
Manage client briefs from initial scoping through to final delivery
Oversee timelines, budgets and production processes to ensure work is delivered on time and on budget
Proactively forward plan resource to support smooth account delivery
Lead key documentation and ensure clear team communication
Contribute to strategic thinking and creative development
Develop a strong understanding of your client’s business, including performance, competitors and markets
Identify opportunities to add value beyond business-as-usual activity
Effectively manage upwards, keeping senior stakeholders informed and escalating where appropriate
Support and mentor junior team members
Maintain brand consistency and quality across all outputs
Manage finance processes, approvals, and third-party costs
Requirements
Experience working within a marketing agency or managing communications campaigns client side
Confident communicator with excellent written and verbal communication skills
Highly organised with exceptional attention to detail
Strong interpersonal skills, with the ability to mentor and inspire junior team members
Proactive, solution-focused mindset
Understanding of omni-channel marketing including broadcast and digital/social delivery
Proficient in Microsoft Office
Benefits
25 days’ holiday, increasing to 29 after two years’ service, plus Bank Holidays
Company pension scheme, with enhanced Employer contributions after 1 years’ service
Medical Cash Plan – including employee assist programme, contributions to dental, optical, physio etc.
Employee Discount Scheme – an online platform for all staff offering a variety of discounts at various shopping outlets, gyms etc.
Electric Car Purchase Scheme, via Salary Sacrifice
Outstanding training and progression, including access to LinkedIn Learning and The Mission Group Learning Management System
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