Lead HRIS Analyst optimizing UKG Advanced Scheduler and workforce management for Tufts Medicine. Driving system initiatives while supporting clinical staffing efficiency in a leading health system.
Responsibilities
Serves as the system owner and subject-matter expert for UKG Advanced Scheduler, including schedule templates, staffing matrices, self-scheduling, shift differentials, labor distribution, and fatigue management.
Leads optimization of scheduling workflows to support nursing, clinical departments, support services, and centralized staffing teams.
Partners with Clinical Operations and other leaders to align scheduling practices with staffing policies, union rules, and productivity targets.
Oversees configuration and testing for new scheduling features, enhancements, and upgrades.
Leads complex configuration work within UKG Pro WFM modules including Timekeeping, Accruals, Attendance, and related WFM components.
Coordinates release management, including configuration changes, regression testing, and migration activities.
Provides advanced troubleshooting and escalated support for critical scheduling and timekeeping issues.
Delivers system training and guidance for leaders, superusers, and schedulers.
Ensures data integrity and audit readiness for scheduling, punch data, pay rules, and labor allocation.
Supports operational dashboards and staffing metric development.
Upholds system governance standards and change-control processes.
Leads validation and QA cycles, ensuring business rules are correctly maintained.
Models continuous improvement, user-centric design, and system stewardship.
Requirements
Bachelor’s degree in Information Systems, Computer Science, HR Management, Business, Healthcare Administration, or related field AND Seven (7+) years of experience supporting UKG Pro WFM, with significant hands-on experience in UKG Advanced Scheduler OR; Associate's degree in Information Systems, Computer Science, HR Management, Business, Healthcare Administration, or related field AND Nine (9+) years of experience supporting UKG Pro WFM, with significant hands-on experience in UKG Advanced Scheduler
Experience leading complex system configurations, upgrades, and cross-functional implementations.
Experience in troubleshooting, root-cause analysis, and translating operational needs into system solutions.
Experience working with payroll, timekeeping, and integrations in a healthcare environment.
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