B2B Sales Executive responsible for closing deals and generating revenue for DigitalCheckIn's SaaS offerings. Engaging with companies of 30 - 300 employees in a hybrid role based in Garching bei München.
TG
Hybrid Back Office Customer Service Representative — Insurance – m/f/d
Posted 2 weeks ago
About the role
- Back Office Customer Expert supporting insurance clients with written inquiries. Working remotely after training period while assisting in maintaining customer satisfaction and data management.
Responsibilities
- Independently and service-oriented response to customer inquiries by e-mail and letters
- Operate all functions of customer-specific IT systems
- Update master data, coverage limits, and scope of insurance coverage
- Maintain master data using the "Missing Information Process"
- Ensure customer satisfaction and maintain customer relationships
Requirements
- Knowledge of insurance (desirable)
- Experience in data entry
- Strong communication skills and excellent German language skills, spoken and written
- Strong computer skills
- Strong customer and service orientation and a high willingness to learn
- Experience as a customer advisor or office clerk is desirable, but career changers (m/f/d) are also welcome
Benefits
- 100% remote work after the onboarding/training period
- Monthly project bonus
- Performance-based bonus system
- Flexible working hours (flexitime)
- 28 days annual leave, plus special leave
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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