Housing Case Manager providing services to chronically homeless adults in Nashville area. Focus on case management, training, and housing stability for clients.
About the role
- Senior Portfolio Manager at The Crown Estate managing diverse assets for financial, social, and environmental value. Collaborating with stakeholders and overseeing portfolio strategy.
Responsibilities
- Join The Crown Estate as a Senior Portfolio Manager and play a pivotal role in delivering proactive portfolio management.
- You’ll help maximise financial, social, and environmental value across our Head Lease and Non Core Portfolio, ensuring our approach remains customer-centric and innovative.
- This role is responsible for day-to-day oversight of the allocated portfolio, delivering delegated activities and projects, and supporting the Head of Portfolio Management (St James’s) in managing the broader portfolio.
- You’ll collaborate with Group Partners and retained advisers to deliver best-in-class management, safety, and value creation, using customer intelligence and technology to evolve our offer.
- Maximise value and performance in line with strategy (financial, social, and environmental).
- Set and deliver asset-level strategies and plans aligned with overall business unit strategy.
- Proactively manage business risk, including health & safety, with timely escalation when required.
- Take responsibility for asset-level profit & loss tracking.
- Build and maintain excellent customer relationships, ensuring outstanding service and value.
- Manage stakeholder relationships to support strategic objectives.
- Oversee lease events and re-gears, drawing on wider team support.
- Shape and implement customer mix strategies using consumer data and insight.
- Monitor performance and contribute to property valuation processes.
- Support capital markets activity, including preparing approval papers for relevant projects.
- Coordinate delivery of multiple external consultants and service providers.
- See transactions through from initiation to completion.
Requirements
- Experience managing a diverse range of customers and developing partnerships that deliver value
- Background in property, real estate, or a similar sector, with responsibility for a large profit & loss
- Proven ability to manage a variety of assets, adding value beyond financial outcomes
- Strong understanding of value drivers, asset performance oversight, and commercial awareness
- Ability to write reports, make recommendations, and present concise, relevant summaries
- Excellent negotiation skills for headlease re-gears, with the ability to influence and build strong relationships internally and externally
- Outstanding interpersonal skills, resilience, and diplomacy
- Highly motivated team player who can also work independently to achieve goals.
Benefits
- As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more.
- We value work life balance and your wellbeing highly, enabling you to be your best self to work.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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