Care Manager providing case management services in Critical Time Intervention program for adults with behavioral health needs. Collaborating with multidisciplinary team to deliver person-centered care plans.
Responsibilities
Manage a caseload of clients consistent with industry standards, meet regulatory expectations/ guidelines and reflect our client population's needs.
Provide comprehensive care management and care coordination through face-to-face and telephonic services.
Complete assessments and approve applications for services and entitlements.
With client’s input, create individualized plans of care.
Assist in discharge planning during a client’s hospitalization and provide follow-up care as needed.
Consult with team members and other specialists.
Participate in meetings with community agencies and service providers.
Follow established agency policies and maintain professional standards.
Prepare required reports and documentation.
Provide after-hours emergency coverage and crisis intervention as needed.
Demonstrate flexibility with working hours.
Adhere to standards established by regulatory authorities.
Perform other duties as assigned.
Requirements
Bachelor's degree in a relevant field or equivalent preferred. E.g., social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing, or other human services field.
Two years of relevant experience or equivalent.
A master’s degree in one of the listed education fields may be substituted for one year of experience.
Valid Driver's License and satisfactory driving record.
Maintain New York State Defensive Driving certification within 30 days of hire.
Basic computer knowledge: typing, communication tools, scheduling tools, and web browsers.
Proficiency in Microsoft Office suite and database management systems.
Fluency in English (Reading, Writing, Speaking).
Must be and maintain clearance by applicable regulatory clearances as required.
Legally eligible to work in the United States without sponsorship.
Benefits
Spanish or Creole Bilingual candidates are eligible for a pay differential.
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