Branch Manager leading financial needs and driving sales at Peoples Bank. Responsible for employee development, sales pipeline management, and client relationships.
Responsibilities
This position leads the branch’s efforts to pro-actively meet the client’s financial needs through our sales process
Responsible for employee and business development
Managing a sales pipeline, sales activities, achieving assigned goals and surpassing scorecard metrics
Must possess an ability to turn service encounters into dialogue-based meetings
Acquiring, using, and maintaining consumer and business lending product knowledge
Responsible for interpreting documents such as safety rules, account documents, operating and maintenance instructions, compliance, consumer and business loan documents and procedure manuals
Supporting and leading branch staff in servicing clients and building a book of business focused on steady growth and consistent profit improvement
Utilizing Salesforce for client and prospect interactions and sales activities
Making outside business calls to clients and prospects to acquire and retain business
Establishing, maintaining and growing working relationships with partners
Conducting regular sales meetings and well-structured coaching sessions to provide balanced feedback
Assigning goals, monitoring branch progress and making necessary adjustments to achieve exceptional results
Managing and overseeing the day-to-day branch activities; developing, retaining and recruiting high quality staff
Conducting weekly staff meetings to engage the team in the performance of the branch
Preparing and delivering performance feedback including quarterly and annual reviews, developmental action plans and disciplinary action, as applicable
Ensuring team compliance with established policies and procedures
Requirements
Bachelor’s Degree or equivalent experience in the financial services industry
1-3 years’ experience in a manager role preferred
Demonstrated previous sales success as an individual and as a leader
Excellent communication, problem solving, customer service, cross selling and lending skills
Must be a decision-maker with well-developed interpersonal skills
Must possess strong leadership skills, great organizational skills and the ability to motivate and develop the branch team
Must be able to pass background and credit standards to hold NMLS credentials
Trustworthy and confidential behavior is essential in this role
Knowledge and prior usage of computers and computer systems
Must be able to travel (i.e. to Marietta Ohio Training Center) to attend internal education and meetings which in some circumstances could include overnight stay
Valid Driver’s license
Daily Reliable transportation
Benefits
401(k) retirement plan with an employer match
Employee stock purchase plan
Various education assistance programs such as student loan and tuition paydown/reimbursement
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