Director managing sales incentive design and strategy for Mastercard, transforming global sales incentives to drive growth and profitability across regions.
Responsibilities
Own the global design standards for incentive plans and sales awards across regional and specialist selling roles
Define/maintain role groupings (generalist vs. specialist), eligibility rules, crediting principles, and participation guidelines for incentives and awards globally
Set and maintain pay mix targets (base/incentive leverage) and market benchmarking inputs by role/level/geo to support competitiveness and talent outcomes
Design plan structures and mechanics (measures, weighting, thresholds, quotas/targets, gates, accelerators, decelerators, caps/floors)
Build and maintain detailed payout and cost models (sensitivity, attainment distributions, ROI, funding rates, dilution/overachievement risk)
Translate annual strategy into measurable selling behaviors and ensure plan measures/accelerators drive the right outcomes
Own the end-to-end design framework for sales awards (categories, criteria, scoring, nomination workflows, governance, and auditability)
Coordinate with legal, finance, payroll, and local HR to support country-specific requirements
Produce and manage global/regional plan documents, terms & conditions, payout calendars, FAQs, and change-control/versioning
Partner with Sales, Finance, and HR to run the annual design/modeling cycle
Requirements
Experience in designing and operating standardized program frameworks and governance structures
Ability to translate insights into actionable plans
Strong business acumen and commercial awareness
Strategic and collaborative work approach across various business lines, functions, and regions
Excellent managerial, interpersonal, written, and verbal communication skills
Benefits
insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
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