Inside sales representative for automotive parts managing customer inquiries through various communications. Collaborating with teams to ensure smooth order processing and customer satisfaction.
About the role
- Account Executive focusing on engaging inactive clients for Stone, a Brazilian payment solutions company. Responsibilities include client management, performance analysis, and strategic communication.
Responsibilities
- Manage the customer base within your portfolio after completion of negotiations with the client.
- Identify opportunities and solution needs for the client's business, generating value.
- Analyze your portfolio's performance indicators daily.
- Proactively contact clients to assess performance and ensure the conclusion of negotiations.
- Establish an organized, strategic routine to anticipate potential new churns.
- Communicate with Product, Risk, and Support teams to resolve issues, drive sales, and implement new solutions.
Requirements
- Results- and target-oriented.
- Analytical skills.
- Excellent communication and interpersonal skills.
- Proactivity and resilience to resolve problems and propose improvements.
- Organizational skills to manage your activities and client pipeline.
- Basic knowledge of Excel.
Benefits
- 🩺 Health and Dental Insurance
- 🏥 Digital Hospital: Access to a multidisciplinary medical team, therapists, and a health team available 24/7 for quick and convenient care
- 🥗 Meal and/or Food Allowance
- 💪 Wellhub
- 👶 Childcare Assistance — for children up to 5 years and 11 months
- 💚 Life Insurance
- 🚗 Transportation Voucher
- 🌴 SESC partnership
- 💰 Fixed Salary
- 💲 Variable Compensation (for some positions)
- ✏ Education Benefit — internal platform with access to books, podcasts, training, and video lessons for self-development (Studa and StoneCo Library)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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