Loan Support Specialist for Selene Holdings, processing ACH requests and reinstatement quotes in financial services. Collaborating with clients and managing detailed reporting on loan support.
Responsibilities
Processes requests for ACH, including ACH drafting for trial modifications.
Processes requests for payoff statements.
Perform Pre-Payment Penalty calculations.
Processes requests for reinstatement quotes.
Processes system maintenance requests.
Process Trial Plan Payment requests.
Reviews daily reports related to Loan Support departmental processes.
Assists with special projects.
Update policies and procedures as needed.
Requirements
Excellent attention to detail.
Ability to multi-task and consistently meet multiple deadlines.
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