Hybrid Director, Broker Sales

at SCAN

• Job title: Director, Broker Sales
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Long Beach, United States

About the role

• Director overseeing Broker Account Executive team focusing on sales targets and strategy for SCAN. Developing methods to maximize sales and enhance community engagement with Medicare plans.

Responsibilities

• Oversee and manage the Broker Account Executive team in order to achieve monthly broker sales targets
• Monitor daily sales performance and make adjustments as needed to achieve the monthly sales goal
• Develop strategy and provide direction to longer-term opportunities to maximize sales
• Responsible for the oversight, training and servicing of the broker distribution channel, agencies and agents, in the assigned market aiming to position our health plan for sales achievement and success
• Develop strategy, tactics, sales plans and sales targets to ensure membership growth and retention
• Provides leadership for the day-to-day operations of Broker Account Executives, while maintaining focus on the company’s strategic goals
• Maintains business relationships with agency representatives with a special focus on SCAN’s Field Marketing Organization (FMO) agencies
• Through ongoing communication with FMOs, continuously improve the operational integration with the FMOs so that SCAN is a preferred MA partner
• Ensures targeted goals and production standards by providing positive enrollment opportunities and resources for each sales region
• Oversees training and coaching for Broker Account Executives based on performance expectations and compliance requirements
• Develops and maintains relationships with the medical community, including core providers and medical groups
• Increases opportunities for community events that enhance enrollment within each service area
• Utilizes ability to influence, develop, and empower Broker Account Executives to achieve objectives utilizing a team approach
• Directs adherence to all state and federal requirements for regulatory/compliance
• Solicits and services major FMO accounts
• Maintains timely and effective communications with the VP of National Sales and assists with monthly sales forecasts and revisions
• Establishes performance goals for all Broker Account Executives, and monitors performance on a continual basis
• Develops and maintains a strong working relationship with key internal departments that support broker sales
• Develop and maintain a strong pipeline of prospective new broker/agents to drive future success
• Maintain staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities
• Accomplish staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching and counseling employees; initiating, coordinating, and enforcing systems, policies, and procedures
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Actively support the achievement of SCAN’s Vision and Goals
• Other duties as assigned

Requirements

• Bachelor's Degree or equivalent experience
• Brokerage certification
• 10+ years of Medicare Advantage Plan sales experience required
• Skilled to develop others
• In-Depth understanding of the business
• Make critical decisions, often involving high-level risk assessment and the ability to adapt to changing circumstances
• Creates strategies to sustain competitive advantage
• Strong verbal and written communication skills
• Strong presentation skills to effectively address diverse audiences
• Strong organizational and time management skills
• Proficient in MS Office

Benefits

• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO) along with 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement