IT Site Support Specialist providing technical support for IT infrastructure and user devices in West Palm Beach. Collaborating with vendors and internal teams to resolve technical issues and maintain systems.
RS
Hybrid Customer Advisor / Customer Service Representative – Energy (commission-based)
Posted 4 months ago
About the role
- Kundenberater in der Energiebranche, verantwortlich für Verträge, Tarife und Rechnungen. Teil eines internationalen Teams bei einem führenden Call Center Dienstleister.
Responsibilities
- You handle customer inquiries — by phone and in writing — regarding contracts, tariffs and invoices.
- Questions about supplier switches, electricity and gas connections and their contracts are part of your daily work.
- You are the service contact who brings a smile to the faces of your customers.
- With excellent advice, customers are in the best hands with you.
Requirements
- Motivation and willingness to learn during our basic training in the first weeks.
- You are communicative and have German language skills at C1 level.
- Independent and conscientious work are essential to you.
- You are empathetic and take a solution-oriented approach to customers' concerns.
- You live in Salzwedel or the surrounding area.
Benefits
- Secure job with a permanent employment contract from day one.
- Fixed salary of €2,460.00 for full-time employment + attendance bonus of €0.50 per hour.
- Additional commissions and performance bonuses.
- Vacation entitlement scaled up to 30 days — starting at 24 days.
- Commuter benefit (subsidy for the Deutschlandticket).
- Fully paid, intensive full-time basic training and subsequent supported onboarding with close professional on-site support after the basic training.
- Part-time possible from 30 hours/week.
- Reliable planning security 6 weeks in advance with a rolling shift schedule, including the possibility to have input on scheduling.
- Advancement opportunities through talent development.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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