Customer Support Representative assisting German - speaking clients with BUX services. Providing support across various channels with a focus on positive user experience.
About the role
- Customer Services Coordinator at Caterpillar enhancing customer satisfaction and driving sales while managing orders and relationships. Focused on problem-solving and support within the Product Support and Logistics Division.
Responsibilities
- Deliver & enhance customer satisfaction by assisting customers with orders and the timely receipt of product
- Drive incremental sales with the assigned customer base
- Provide technical information, entering and expediting orders whilst handling customer problems
- Act as the Business’ initial interface with the Customer ensuring relationships are developed and queries resolved
- Be the first point of team contact and lead team trainings
- Complete tasks and projects assigned by the Customer Service Supervisor
- Accountable for managing Customer’s past due, current and future orders
Requirements
- 2+ years in a customer service facing role
- Moderate computer skills (Microsoft Office Suite)
- General knowledge of Order Entry
- Solution-driven mindset
- Associates degree preferred
- Close attention to detail and accuracy
- Experience leading teams
- Project management experience
Benefits
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Solutions Specialist tackling customer automation while utilizing software tools in a dynamic environment. Join a respected team at TLG, caring for employees since 1967.
Customer Service Representative assisting U - Haul customers both inside and outside the center. Providing support for U - Haul products and services, managing rentals, and ensuring excellent service.
Customer Service Representative assisting customers with U - Haul products and services. Utilizing technology for inventory management and providing support in a U - Haul center.
Customer Service Representative assisting clients at U - Haul locations by managing rentals, educating customers, and performing equipment inspections. Participation in ongoing U - Haul education and certification programs included.
Customer Service Representative assisting customers inside and outside a U - Haul center in Bentonville, Arkansas. Utilizing modern technology to support U - Haul's exceptional service standards.
Customer Service Representative assisting U - Haul customers with products and services. This role involves maintaining equipment and providing information using modern technology.
Customer Service Representative assisting customers with U - Haul products and services. Ensuring customer satisfaction through equipment management and hands - on educational support at U - Haul.
Customer Service Representative engaging with customers at U - Haul center in Clarksville, Tennessee. Providing services and assisting with equipment and rentals.
Customer Service Representative at U - Haul assisting customers with U - Haul products and services while ensuring exceptional service and support. Responsibilities include managing rentals, inventory, and providing on - the - job education.