Bilingual Customer Care Representative delivering exceptional service and building relationships with Quench's clients. Proactively manage customer requests, ensuring customer satisfaction and long - term loyalty.
About the role
- Dynamic team assistant supporting sales, logistics, and office organization in a global pharmaceutical company. Engaging directly with management, taking on real responsibilities from day one.
Responsibilities
- Commercial accountability
- Processing invoices, quotations & contracts
- Maintaining master data & document management
- Digital filing & efficient office organization
- Sales support with development potential
- Assisting in sales & customer acquisition
- Building your own network of customers & partners
- Analyzing customer data & taking on independent projects
- Logistics & international collaboration
- Support with imports/exports, customs & goods movements
- Coordination with freight forwarders, suppliers & customers
- Close cooperation with warehouse, purchasing & sales
Requirements
- At least completed commercial training (wholesale/foreign trade, freight forwarding, or industry)
- Strong communication skills & enjoyment of customer contact
- Interest in sales-oriented and logistics-related topics
- Willingness to travel (trade shows, customers, suppliers)
- Fluent German skills & good English skills
- Confident user of MS Office
Benefits
- Direct collaboration with senior management
- Real responsibility & your own areas of responsibility
- Flat hierarchies & fast decision-making
- Personal development opportunities (sales, logistics, marketing)
- Flexible working hours & modern work tools
- A team culture that supports you rather than holds you back
- International environment in a family-owned group with career prospects
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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