Customer Service Specialist in CommBank’s Funding & Settlements team managing business loan processes. Collaborating with stakeholders and providing exceptional customer service to internal and external clients.
About the role
- Customer Support Representative at Mellon Technologies providing assistance for customer inquiries. Involves both incoming customer service and outgoing communication with existing customers.
Responsibilities
- Εξυπηρέτηση πελατών με επαγγελματισμό και ευγένεια
- Παροχή βασικών πληροφοριών και καθοδήγηση
- Επικοινωνία με ήδη υπάρχοντες πελάτες για ενημέρωση και υποστήριξη
- Καταγραφή πληροφοριών σε ηλεκτρονικά συστήματα
Requirements
- Απολυτήριο Λυκείου ή Πτυχίο ΑΕΙ/ΤΕΙ
- Άνεση στη χρήση Η/Υ
- Προηγούμενη εμπειρία σε τηλεφωνική εξυπηρέτηση (επιθυμητή, όχι απαραίτητη)
- Καλή επικοινωνία, διάθεση για εξυπηρέτηση και ομαδικό πνεύμα
Benefits
- Ανταγωνιστικό πακέτο αποδοχών
- Μηνιαίο bonus βάσει απόδοσης
- Πλήρως αμειβόμενη και οργανωμένη εκπαίδευση
- Υβριδικό μοντέλο απασχόλησης μετά το πρώτο 3μηνο
- Σύγχρονο, φιλικό και σταθερό εργασιακό περιβάλλον
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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