Supervisor overseeing HCSC Customer Service team operations and performance. Coaching staff and ensuring alignment with strategic goals in a supportive environment.
About the role
- Customer Support Agent at Maurten responsible for handling customer inquiries through Zendesk. Engaging with users and supporting development projects in a hybrid work environment.
Responsibilities
- Handle customer questions or concerns through Zendesk
- Direct questions to the right team members in the company
- Help out in development projects
Requirements
- Experience from a customer service department or similar
- Passion to help the customer in a way that creates value
- Customer-oriented mindset with a solutions-oriented approach
- Excellent communicator and team player
- Fluent in English; at least one other European language would be beneficial
Benefits
- Flexibility alongside studies
- Opportunities to work additional hours during holidays and vacation periods
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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