Customer Experience Agent managing customer inquiries at a digital finance company. Involves resolving issues, providing support, and maintaining customer relationships in Manchester.
About the role
- Sales Associate responsible for providing customer service and handling food operations at Bosselman Pump & Pantry. Complies with food handling guidelines while ensuring a clean and friendly environment.
Responsibilities
- Arrive at work in a clean and proper uniform, and be clean and neat in appearance
- Greet customers in a friendly manner
- Understand all functions of the POS system
- Make change properly
- Be proficient in opening and closing a shift, including completing all paperwork
- Use credit card equipment
- Process all sales quickly and accurately
- Insure all items are properly stocked and priced correctly
- Read and follow directions
- Check in vendor delivery
- Assist in ordering
- Understand fuel inventory reports
- Clean and sanitize equipment and perform simple maintenance
- Keep store neat and clean, inside and outside
- Recognize problems and report them to management
- Project a positive attitude
- Responsible for all aspects of food operations and handling/storage of product
- Complies with all food handling guidelines to meet or exceed state/federal regulations
- Ensure a clean and healthy food service environment for our customers and associates by following proper cooking procedures and temperature holding temps
- Ensure that all food products are stored properly, rotated and code dated with expiration dates
- Also ensure that all food products whether cooked or stored are held at proper temperatures
- Responsible for temperature testing food to ensure proper food safety and quality control
- Providing friendly and competent customer service
- Reporting for work in a timely manner when scheduled with regular and consistent attendance
- Assisting in other duties, as assigned
Requirements
- Retail or guest service experience preferred
- Able to work the POS system efficiently
- Ability to read, write and perform math skills
- Must possess a positive, enthusiastic attitude
- Must be flexible with the ability to adapt to change when required
- Demonstrates excellent communication skills
- Must be well groomed and properly attired
- Must be able to work holidays, weekends, and any shift needed
- Must have reliable transportation and phone
- Must be able to communicate in English
Benefits
- Employee discounts on food and fuel
- Vacation after six months
- 401K and matching contributions
- Health, dental and vision insurance
- Short and long term disability insurance
- Life insurance
- A clearly defined path for growth
- On-demand pay with PayActiv (access to earned but not yet paid wages)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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Sales Associate providing customer service at Bosselman Pump & Pantry. Maintaining food safety and cleanliness while assisting customers with their needs.