Customer Support Specialist coordinating inquiries and handling delivery of aviation spare parts. Ensuring customer satisfaction by managing orders and resolving issues efficiently.
About the role
- Sales Support Specialist in VIEWENTO handling customer relations, marketing, and operations. Focused on optimizing sales processes within a dynamic marketing team.
Responsibilities
- Creation, tracking and management of quotes and orders
- Maintenance and updating of customer and sales data in the CRM system
- Support in the preparation of presentations, reports and forecasts
- Coordination between Sales, Marketing, Logistics and Finance
- Ongoing optimization of sales processes and administrative workflows
Requirements
- Completed commercial vocational training or a degree with a focus on Sales, Business Administration or Marketing
- Initial experience in inside sales or sales support is an advantage
- Excellent communication and problem-solving skills, with a strong customer orientation
- Experience with CRM systems (e.g., Salesforce) and data analysis tools is a plus
- Independent, structured working style and the ability to proactively engage with customers
- Very good German language skills, both written and spoken
Benefits
- A key role within a committed, high-growth sales team
- Direct impact on the efficiency and quality of our sales processes
- A motivated team and flat hierarchies
- Individual training opportunities and personal development prospects in Sales or Sales Operations
- Flexible working hours and the option to work partially from home
- Attractive compensation package and additional benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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