Customer Care Specialist at Foam Fabricators Inc managing customer inquiries and order processing. Providing product information and resolving issues in a hybrid work environment.
About the role
- Customer Experience Associate assisting customers with buying and selling precious metals. Delivering outstanding service and evaluating jewellery while maintaining a professional store environment.
Responsibilities
- Deliver outstanding in-person and phone-based customer service
- Evaluate jewellery and precious metals using our tools and training
- Educate customers and provide transparent, accurate information
- Maintain a clean, professional, and organized store environment
- Support day-to-day operations and contribute to team success
Requirements
- Minimum 1 year of customer service experience required
- Strong communication and interpersonal skills
- A sharp eye for detail and solid problem-solving abilities
- Comfort with basic math and computer systems
- A motivated, eager-to-learn mindset with a desire to grow
Benefits
- Comprehensive medical and dental benefits
- Paid, hands-on training in a unique and growing industry
- Clear opportunities for advancement across Canada Gold locations
- A supportive, team-oriented environment where your growth matters
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