Account Executive supporting tradespeople through different phases of the customer lifecycle at Rated People. Ensuring tradesperson success and promoting platform value.
Responsibilities
Act as the primary point of contact for a portfolio of tradespeople
Handle inbound queries and issues efficiently
Proactively identify risks to account retention
Monitor account engagement metrics
Stay closely connected with accounts through proactive outreach
Contribute to the continuous improvement of team processes
Requirements
Entry-level experience
Strong communication skills
Relationship management skills
Customer service focus
Benefits
25 days’ holiday (plus one day for every year of service, capped at 30 days)
Private medical insurance (including mental health and virtual GP)
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