Hybrid Sales Development Representative

at Pipedrive

• Job title: Sales Development Representative
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Lisbon, Portugal

About the role

• Sales Development Representative qualifying inbound and outbound leads in Lisbon office for Pipedrive. Engaging with prospects and supporting sales team efforts across different geographic markets.

Responsibilities

• Perform discovery calls to collect, validate and document information for the Account Executive
• Gather contact information and other information from prospects and maintain accurate data in Pipedrive
• High volume of outbound calls
• Handle inbound and outbound sales inquiries effectively
• Provide information to foster prospects and lead them to success
• Identify key prospects and profile strategic accounts, research and obtain business requirements and hand them over to the respective account executive
• Understanding the prospect's needs and pain points by paying close attention during conversations
• Maintain detailed documentation about qualified leads in Pipedrive before forwarding them to a consultant, sales manager or partnerships
• Ability to gather relevant information about prospects and their companies to tailor the outreach
• Educate prospects on Pipedrive customization and best usage practices

Requirements

• Strong verbal and written communication abilities
• Exceptional organisational skills
• Keen attention to detail
• Collaborative spirit and problem-solving mindset
• Competitive drive
• Proficient in active listening and asking insightful questions
• Prioritising tasks and managing time efficiently to balance outreach, follow-ups, and administrative duties
• Exceptional level of English
• A fluent level of German is highly desirable

Benefits

• People-first culture - Be part of a team that values authenticity, champions collaboration, and supports each other—no egos, just teamwork. Work alongside top talent from around the world in an inclusive space where different perspectives fuel our best ideas. Everyone is welcome
• Unlock potential - Push boundaries, take ownership, and experiment with the latest technologies as we enhance our AI First Vision. We empower bold ideas that drive real change
• We’ve got you - Your well-being matters. Enjoy flexible hours, wellness perks and SWAG. Think performance-based bonuses, 28 paid leave days, well-being days, compassionate leave, and even pawternal leave—because we take care of ourselves and our people
• Grow with us - Whether through mentorship, coaching, or internal mobility, we invest in helping you unlock your potential. Open, honest feedback and clear communication are at our core. We grow together through trust and accountability
• Packed with purpose - Help 100,000+ small and medium-sized businesses grow and succeed while doing meaningful, customer-driven work