Business Development Representative maximizing sales opportunities for technology clients. Building customer relationships and delivering amazing service with a consultative approach.
About the role
- Business Development Representative at Monotype, generating leads and supporting customer inquiries in a hybrid role. Collaborating with sales and marketing to develop customer strategies in an innovative tech environment.
Responsibilities
- Outbound lead generation to build pipeline for the inside sales team
- Handling inbound customer inquiries via phone, web and email
- Conducting individualized needs analyses and actively qualifying incoming leads
- Close collaboration with Sales, Presales and Marketing to implement specific customer strategies
- Continuous updating of data and call outcomes in Salesforce
- Working with the Product and Sales Enablement teams to stay informed about product updates, customer value propositions and trends
- Support from the internal Legal team regarding licenses and contract standards
Requirements
- Completed bachelor's degree or business-related vocational training
- Strong goal orientation and skill in customer communication
- Demonstrated ability to identify customer needs
- Excellent German and fluent English skills
- Experience with CRM systems (ideally Salesforce)
- Affinity for digital products and solutions in the creative space
- Interest in continuous learning and personal development
Benefits
- Professional onboarding and targeted training provided by our internal Sales Enablement team
- Reward & Recognition programs (including President’s Club, double commission for >100% target attainment)
- Hybrid work (in our modern Berlin office)
- A creative, innovative and international working environment in the software technology (SaaS) industry
- Regular sharing of best practices and knowledge transfer within the team
- International Employee Experience team as an important driver of engagement
- 30 days of annual vacation
- Access to state-of-the-art hardware and software
- Discounted fitness and wellness offers
- Regular team and company events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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