Employee Benefits Account Manager coordinating open enrollments and servicing clients in Arizona. Collaborating with team to meet client expectations and enhance agency productivity.
About the role
- Channel Account Manager working with partners to drive sales at KnowBe4. Responsible for managing partner relationships, onboarding, compliance, and training with a focus on sales growth.
Responsibilities
- Own and manage a large portfolio of established partners
- Conduct initial onboarding with assigned partners
- Send regular marketing and communications to partner sales reps
- Perform brief product demos and partner portal walkthroughs to enable partners
- Promote partners to attend partner portal walkthrough webinars
- Assist partner adoption of KnowBe4 by adding reps to Partner Portal
- Increase partner deal registrations through account mapping
- Direct partners to utilize tools and content in the Partner Portal and increase partner generated leads
- Close Net New business
- Maintain an accurate pipeline and forecasting
- Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts
- Support direct sales and customer success teams where needed to manage the overall partner relationship
- Ensure partner compliance with partner agreements
- Maintain accurate and thorough records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos and other relevant info in compliance with policy and procedure
Requirements
- High school diploma or GED required
- Bachelor’s Degree a plus
- Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
- Experience with Channel Sales preferred
- Experience with Gmail and Google Docs
- Experience with Salesforce preferred
- Must be able to demonstrate sales aptitude working with channel partners
- Effectively manage and thrive in high-volume sales environment
- Ability to gain a quick understanding of the needs and pain points of channel partners
- Strong time management and organization skills
- Excellent verbal and written communications
- Good computer skills
- Ability to leave an engaging message and sound interested
- Must be comfortable working in a highly results oriented company.
Benefits
- company-wide bonuses based on monthly sales targets
- employee referral bonuses
- adoption assistance
- tuition reimbursement
- certification reimbursement
- certification completion bonuses
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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