SIP - Customer Account Manager developing and implementing sales strategies in the B2B telecom market. Engaging wholesale customers and driving sales success in a hybrid work environment.
About the role
- Account Manager responsible for helping restaurant clients maximize delivery performance using AI. Collaborating with cross-functional teams to provide insights and operational support.
Responsibilities
- Own a portfolio of restaurant clients and ensure they extract maximum value from our AI-powered platform
- Help restaurants grow their delivery performance through data, insights, and operational excellence
- Be the main point of contact for your accounts, guiding them, supporting them, spotting opportunities, and ensuring their delivery channels run on auto-pilot
- Collaborate closely with our Customer Success, Sales, and Product teams, actively solve client challenges, and help improve processes as we scale across Europe
Requirements
- 1–3 years of experience in Account Management, Customer Success, or managing client portfolios
- Customer-obsessed — you deeply care about client outcomes and long-term relationships
- Detail-oriented and structured — you follow up, follow through, and stay on top of multiple moving pieces
- Strong communication and relationship-building skills — clients trust you
- Comfortable working with data, metrics, and performance dashboards
- Commercial mindset — you can spot upsell opportunities, understand client needs, and push for adoption
- Problem solver — proactive, resourceful, and fast at unblocking issues
- Thrive in a fast-paced, high-ownership environment
- Fluent in Spanish, with strong English (B2+)
Benefits
- Private health insurance
- Real career growth opportunities
- A culture where ideas matter and hustle is rewarded
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