Go-to-Market Communication Specialist managing product communication for musical distribution platform. Focused on user engagement through effective change communication and adoption strategies.
Responsibilities
Owning end-to-end go-to-market communication for product releases and updates
Writing and sending product newsletters and release notes
Creating and managing in-app pop-ups, tooltips, and onboarding flows for new features
Producing short onboarding videos and walkthroughs
Running key customer demos for major feature launches
Coordinating with Product, Engineering, and Marketing to align on release timelines
Building a repeatable, consistent rollout process (replacing the current ad-hoc approach)
Tracking adoption metrics post-launch to measure communication effectiveness
Requirements
3+ years in product marketing, product communication, or a similar GTM role
Strong writing skills—clear, concise, user-facing copy that explains complex features simply
Experience with in-app messaging tools (Intercom, Pendo, Chameleon, or similar)
Comfortable creating lightweight video content (Loom, screen recordings, short tutorials)
Ability to work cross-functionally with product and engineering teams
Self-starter who can build processes from scratch
Nice to have: Experience in B2B SaaS, especially music, fintech, or data-heavy platforms
Familiarity with email marketing platforms (Customer.io, Mailchimp, HubSpot)
Basic design skills for creating visual assets (Figma, Canva)
Experience using AI tools to accelerate content production
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