Sales & Marketing Manager for Hyatt's Inclusive Collection, executing pre-opening and transition strategies. Collaborates with teams globally to drive demand and prepare hotels for success.
Responsibilities
Responsible for executing pre-opening and transition sales and marketing strategies for a portfolio of new and converting hotels within the HIC portfolio globally
Play a vital role in shaping commercial readiness, driving early demand, activating key account relationships, developing digital marketing plans, creative and content needs
Collaborate closely with regional and global Sales teams, Revenue Management, and the broader Commercial organization to implement effective go-to-market strategies tailored to each property’s brand, segmentation, and key feeder markets
Manage a portfolio of pre-opening or transitioning hotels, within the Hyatt Inclusive Collection
Support the development and execution of comprehensive sales and marketing ramp plans aligned to hotel positioning, segmentation and revenue targets
Collaborate with regional and global Sales teams to identify key accounts, activate partnerships, and drive early-source markets
Support contracting, account onboarding, RFP readiness, and rate loading to ensure hotels are commercially prepared for launch
Build property-specific sales toolkits and presentations for trade, wholesale, group, MICE, and key distribution partners
Facilitate introductions and consultations between hotels and key strategic accounts during pre-opening
Assist hotels in developing sales collateral, presentations, and assets aligned with HIC brand expectations
Support the execution of digital marketing strategies including developing digital and social assets for paid media, building online listings, website content development and photography support.
Support trade and wholesale activation through co-op opportunities and participation in key events, FAMs, and sales missions
Provide ongoing reporting on marketing performance including ROAS and help implement campaign optimizations, sales activities, pace, and account engagement to hotel teams, commercial leads, and ownership groups
Identify insights and best practices from each opening to inform future ramp strategy across the region
Travel up to 15% as required (depending on openings, tradeshows, and regional activities)
Requirements
3–5 years of sales experience within hospitality, travel, or related fields
Experience managing multi-property or regional sales portfolios preferred
Experience with digital marketing campaign development and creative development
Strong understanding of all-inclusive market, channels, marketing partners, wholesale distribution, and LAC travel buyer ecosystems
Experience collaborating with HIC Sales and Commercial teams on market-entry or ramp strategies
Understanding of LAC feeder markets, competitive landscapes, and key commercial challenges
Bilingual fluency in English and Spanish required
Strong relationship-building, negotiation, and communication skills
Proven ability to excel in a fast-paced, matrixed, global environment
Bachelor’s degree in Business, Hospitality, Marketing, Communications, or related field
Benefits
Annual allotment of free hotel stays at Hyatt hotels globally
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