About the role

  • Account Director at The Garden overseeing client relationships and collaborating with strategic and creative teams. Seeking organic growth opportunities and ensuring quality project delivery.

Responsibilities

  • Maintain day-to-day contact with clients to develop and maintain strong relationships
  • Fully understand all aspects of the clients’ businesses and their competitive environments
  • Actively seek out opportunities for organic growth with existing clients
  • Provide on-going status updates of progress and identified opportunities to the VP Client Leadership
  • Creative problem solving and sourcing of partners to transform ideas into action plans
  • Create project plans, identify resource needs and develop Statements of Work (including applicable fees) for all client projects
  • Manage all financials required for each project, including client invoices, vendor payments, expense approvals and budget reconciliations
  • Lead and maintain quality assurance for all projects
  • Oversee Project Managers throughout all phases of production (if applicable)
  • Provide mentorship for Project Managers and identify key opportunities for professional development
  • Take an active role in building a positive work environment and culture

Requirements

  • Minimum 8 years experience working in client services within an advertising, marketing, or creative agency environment
  • Superior organizational and time management skills with a strong attention to detail
  • Proven ability to forecast project resourcing needs and manage project financials
  • Well developed interpersonal and communication skills
  • A natural problem solver, proactive in identifying issues and opportunities and recommending actionable solutions
  • Creative thinker able to look beyond the traditional and expected solutions to find unique opportunities to deliver the executional requirements
  • Collaborative and motivating, helping to inspire the team to produce great work
  • Level-headed; calm and composed under pressure, focusing on achieving the end goal
  • Highly adaptable; able to seamlessly pivot between high-level strategy and operational details across multiple accounts.

Benefits

  • Unlimited vacation program
  • Summer shutdown
  • Agency closed during the Holiday season
  • Group insurance plan (life, medication, dental, paramedical, travel...)
  • Discounts on Bike share

Job title

Account Director – Business Lead

Job type

Experience level

Senior

Salary

CA$90,000 - CA$110,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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