Manager, People Operations overseeing HR processes and compliance in a multi-state healthcare startup. In partnership with leadership to create scalable onboarding and offboarding processes, ensuring operational excellence.
Responsibilities
In partnership with the Sr. Director of People, create and lead scalable and innovative processes for onboarding, offboarding, job changes, and team member lifecycle processes in preparation for rapid growth.
Assist with policy creation, audit readiness, and compliance governance in a multi-state environment, with a heavy focus on California.
In partnership with Executive Directors and Clinical Leadership, create and optimize physician onboarding programs.
Manage outsourced vendors including home care providers, transportation vendors, and ancillary vendors offering LOA support, etc.
Monitor ever-changing employment laws in a multi-state environment and make recommendations for policy changes.
Owns the People Operations calendar to ensure we are prepared for key activities within the team (Open Enrollment, etc.).
Serves as the lead for annual Open Enrollment, working closely with benefit administrators, owning team member communications, ensuring system readiness, and maintaining benefits compliance across multi-state operations.
Assist with total rewards efforts including maintaining career architectures, pay ranges, and system implementations.
Partner with the People Operations Generalist to address complex team member questions and requests and maintain service-level expectations for People Operations.
Serve as a thought partner to team members and managers to navigate complex questions and interpretation of policies.
Requirements
5+ years of demonstrable people operations/HR experience within a fast-growing healthcare setting.
CA and multi-state employment law experience and building policies and handbooks.
Strong working knowledge of California employment fundamentals (wage/hour, leaves, recordkeeping, etc.)
Exceptional data analytics and reporting skills utilizing various HR Systems.
Hands-on experience with Rippling, Greenhouse Onboarding, and partnering with PEOs.
Owned end to end open enrollment processes and communications.
15% travel to centers as needed.
Benefits
medical/dental/vision insurance
paid parental leave (birthing and non-birthing parents)
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