Onsite Key Account Manager – Specialty

Posted 4 days ago

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About the role

  • Key Account Manager for GSK managing strategic accounts in specialty medicine. Developing account plans to drive value and growth through customer engagement, innovative strategies, and collaboration.

Responsibilities

  • Accountability for delivering the business objectives for the specific accounts
  • Be accountable to develop and execute personalized strategic account plans to drive value and deliver growth, including innovative marketing strategies.
  • Develop and execute robust channel business plan leveraging face-to-face as well as digital engagements to create a personalized omni-channel experience for customers.
  • Explore opportunities for customer/patient activation and navigate these with customers and internal stakeholders in preparation of the co-ownership for new indication and product launches.
  • Forecasts the assigned accounts sales.
  • Develops and execute solutions to address performance gaps for assigned accounts.
  • Proposes activities to enhance performance and competitivity for GSK portfolio within assigned accounts.
  • Establish and cultivate effective commercial relationships for listing of GSK products, co-ownership of strategic plans.
  • Manage relationships with, decision makers, and other stakeholders for each strategic account to ensure optimal access for GSK brands.
  • Maintain high level of customer service by identifying and resolving customer queries and problems proactively.
  • Ensure key accounts and stakeholders are engaged, educated, and informed to drive growth.
  • Continuously identify customer insights to drive performance and business opportunities.
  • Follow up on progress and outcome.
  • Collaborate cross functionally with GSK commercial, medical and sales teams to deliver objectives aligned with GSK strategic priorities.

Requirements

  • Preferably minimum of 4+ years of proven track record of success in either or a combination of pharmaceutical sales, marketing, key account management with current/recent experience in specialty medicine (Biologics market).
  • Demonstrated experience in developing and delivering account and channel marketing strategies
  • Clear and influential communication skills, negotiation skills, presentation skills, with the ability to build rapport and credibility with key stakeholders
  • Demonstrated planning ability and strong organizational and executional skills with a strong sense of ownership and accountability
  • Creative problem solving and analytical thinking
  • Strong customer orientation
  • Ability to understand the business landscape and leverage of customer ecosystem
  • Accountability and ownership in creating innovative business plans and solutions
  • Orchestrate relationships and demonstrate omnichannel engagement mindset
  • Strong commercial acumen with demonstrated ability for negotiation and project management skills
  • Preferably a bachelor’s degree with relevant science with business background (MBA is a plus)
  • Financial acumen and experience in budget management (advantageous).

Benefits

  • Health insurance
  • Flexible working culture
  • Equal opportunities

Job title

Key Account Manager – Specialty

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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