Account Manager responsible for managing operational relationships and client satisfaction at Fiserv. Enhancing client satisfaction, driving revenue growth in fintech and payments.
Responsibilities
Utilize consultative approach to maximize client’s growth & profitability
Ensure timely and accurate implementation of client projects
Enhance client relationships and retention
Meet or exceed the targeted goal of client satisfaction
Work to prevent and resolve enterprise problems effectively
Requirements
6-10 years of an equivalent combination of educational background, related experience, and/or military experience
5+ years experience in banking/financial technology or financial industry
5+ years experience in customer service/contact, preferably in a financial institution environment
Extensive experience in conducting face-to-face relationship-based meetings
Proven track record of effectively managing and developing client relationships
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