Sales Consultant developing new clients and markets with responsibilities in technical and commercial visits. Engaging in sales cycles and maintaining active client relationships in Brazil.
About the role
- Analyst of Infrastructure and Systems managing Salesforce at Evertec. Collaborating on internal system support and process mapping for a leading fintech company in Brazil.
Responsibilities
- Administer users, profiles, permission sets and roles;
- Create and maintain fields, objects, page layouts and record types;
- Validation rules;
- Flows;
- Assignment rules, queues and declarative automations;
- Approval processes;
- Analyze and resolve incidents and tickets (e.g., via Jira);
- Support business areas in defining requirements and improvements;
- Ensure data quality and integrity;
- Create and maintain reports and dashboards;
- Support deployment processes (sandbox → production);
- Document Salesforce configurations and processes;
- Assess impact of changes (e.g., picklist changes, rules, automations).
Requirements
- Completed higher education;
- Hands-on experience as a Salesforce Administrator;
- Solid knowledge of: Security Model (Profiles, Permission Sets, Sharing Rules), Flows, Reports and Dashboards, Standard objects (Account, Contact, Opportunity, Lead, Case);
- Basic knowledge of: Integrations (REST, APIs – functional perspective);
- Experience with Sandbox and production environments;
- Deploy and Change Management (GMUD);
- Ability to analyze the impact of changes in Salesforce.
- Desirable (differential): Salesforce Administrator Certification (ADM-201);
- Experience with: Integrations with external systems; Apex; LWC / Visualforce; Audits (e.g., SOX);
- Experience working in environments with high data volume and integrations;
- Experience with Jira or similar ticketing tools.
Benefits
- Meal voucher or food allowance;
- Flexible Benefit (Flash);
- Health insurance;
- Partners for psychological, legal, financial and nutritional support (CLUDE, C4LIFE and ASQ);
- Psicologia Viva;
- Dental plan;
- Childcare assistance;
- Support for children with special needs;
- Fertility assistance;
- Extended maternity and paternity leave;
- Transportation voucher or Home Office allowance (for telework contracts);
- Gympass (Wellhub) and TotalPass;
- Flexible working hours;
- Life insurance;
- Partner/discount club;
- Partnership with Sesc;
- No dress code;
- Day off on your birthday;
- Education grant (Beca program);
- PPR or bonus — based on achievement of targets and results.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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