Manager, Sales Force Effectiveness overseeing sales operations initiatives at Galderma, aligning with corporate growth objectives and ensuring data-driven decision-making.
Responsibilities
Partner with sales leadership to proactively implement operational improvements, enhancements, and system customizations that meet business needs.
Facilitate strategic sales planning processes and business reviews across all key stakeholder groups.
Develop and maintain sales force automation systems which direct the operation of call reporting, sales reporting, and database warehousing to ensure accurate and timely information.
Collaborate with key stakeholders to identify KPIs and develop automated, timely reporting for analysis and review.
Conduct ad-hoc and routine data analyses in measurement of KPIs and consistently report in business reviews.
Identify opportunities through analysis to improve territory efficiency and maximize sales.
Optimize sales process and planning – including targeting, alignments, and segmentation.
Consistently evaluate and refine processes as needed.
Drive continuous improvement and adoption of CRM platforms, digital tools, and analytics capabilities to enhance field productivity.
Establish structured communication channels with field teams to gather feedback, share best practices, and ensure alignment on priorities.
Collaborate with other functions in the Commercial Excellence organization – including Insights, Analytics, Training, I&C, Data Management.
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