Onsite Manager, Sales Force Effectiveness

Posted 4 days ago

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About the role

  • Manager, Sales Force Effectiveness overseeing sales operations initiatives at Galderma, aligning with corporate growth objectives and ensuring data-driven decision-making.

Responsibilities

  • Partner with sales leadership to proactively implement operational improvements, enhancements, and system customizations that meet business needs.
  • Facilitate strategic sales planning processes and business reviews across all key stakeholder groups.
  • Develop and maintain sales force automation systems which direct the operation of call reporting, sales reporting, and database warehousing to ensure accurate and timely information.
  • Collaborate with key stakeholders to identify KPIs and develop automated, timely reporting for analysis and review.
  • Conduct ad-hoc and routine data analyses in measurement of KPIs and consistently report in business reviews.
  • Identify opportunities through analysis to improve territory efficiency and maximize sales.
  • Optimize sales process and planning – including targeting, alignments, and segmentation.
  • Consistently evaluate and refine processes as needed.
  • Drive continuous improvement and adoption of CRM platforms, digital tools, and analytics capabilities to enhance field productivity.
  • Establish structured communication channels with field teams to gather feedback, share best practices, and ensure alignment on priorities.
  • Collaborate with other functions in the Commercial Excellence organization – including Insights, Analytics, Training, I&C, Data Management.

Requirements

  • Bachelor’s degree required; advanced degree preferred
  • 2+ years experience in sales operations within the pharmaceutical, biotechnology, or medical device industries.
  • In-depth knowledge of industry sales and marketing strategies.
  • Strong proficiency in data visualization, modeling tools, and CRM/BI platforms – including Power BI and Veeva.
  • Demonstrated high resilience and agility as well as a keen analytical mindset, curiosity, and ability to proactively anticipate points of confusion.
  • Proven experience communicating complex analyses in a simple and clear manner.
  • Superb verbal and written communications skills.

Benefits

  • working for an organization that embraces diversity & inclusion

Job title

Manager, Sales Force Effectiveness

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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