Employee Benefits Account Manager coordinating open enrollments and servicing clients in Arizona. Collaborating with team to meet client expectations and enhance agency productivity.
About the role
- Client-facing role focused on onboarding, relationship development, and revenue growth at EventConnect. Collaborate with partners for long-term success and support sales initiatives.
Responsibilities
- Own inbound website demo requests and guide prospects through the sales cycle
- Conduct outbound prospecting using approved lead lists to generate new opportunities
- Build, maintain, and manage prospect and partner records in HubSpot
- Support sales initiatives through product demonstrations, technical setup, and discovery
- Identify high-value prospects, VIPs, and event owners engaged with the platform
- Research competitors and stay informed on industry trends and market opportunities
- Assist in developing and executing sales and marketing communication strategies
- Lead onboarding for new EventConnect and HousingConnect partners
- Ensure all onboarding milestones are completed to support long-term partner success
- Deliver training, best-practice resources, and follow-up materials to the partners
- Configure event- and association-specific settings within the platform
- Support payment processing setup for EventConnect registrations
- Work closely with Sales and Operational teams to ensure a seamless partner experience
- Assist strategic partnership team members with demos, scheduling, scoring, and technical needs
- Contribute to training materials, documentation, and instructional videos
- Participate with a rotating on-call schedule for the company emergency phone line
Requirements
- University or College degree
- Proven experience in sales, account management, or partnership development
- Strong ability to build, manage, and grow client relationships
- Knowledge of the youth and amateur sports industry is an asset
- Knowledge of the hotel industry, brand standards, and hotel contracts is an asset
- Excellent verbal, written, and presentation skills
- Strong interpersonal and customer relationship skills
- Comfortable working in a fast-paced, performance-driven environment
- Detail-oriented with strong problem-solving skills
- Experience with CRM tools (HubSpot, Zendesk, or similar) preferred
- Comfortable learning and working within proprietary software
- Ability to work independently and collaboratively
- Willingness to work in the office as part of a hybrid model
Benefits
- Competitive salary and benefits
- A casual but energetic work environment made for today’s workers
- Performance-driven culture
- Growth opportunities
- Remote Work: IT equipment provided
- A culture of teamwork, celebrations of success, social gatherings and goal-oriented work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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