Outreach Coordinator developing new referral relationships for Rivia Mind mental health practice. Supporting ongoing relationships with colleges, healthcare providers, and community partners in the Boston area.
About the role
- Account Manager responsible for growing sales through service agreements at Hill York Services Corporation. Proactively identifies opportunities and maintains customer relationships in HVAC sector.
Responsibilities
- Proactively identify and pursue new sales opportunities through cold calling, networking, and lead generation.
- Build and maintain strong relationships with owners, facility managers, and management companies.
- Research and identify decision makers within target organizations and develop strategies to engage them.
- Conduct sales presentations and negotiate contracts to close service agreements at profitable margins.
- Maintain and grow existing customer relationships to ensure satisfaction and long-term retention.
- Continuously engage existing customers to ensure service expectations are being met, proactively address concerns, and reinforce trust through consistent, high-quality support.
- Respond promptly to customer inquiries and resolve issues related to billing, service, or agreements at risk.
- Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
- Maintain accurate records in CRM and provide regular updates on sales activities and pipeline.
- Ability to identify customer needs and discuss solutions Hill York can provide.
Requirements
- High School diploma or equivalent.
- Ability to network, generate leads, close deals, and manage customer relationships.
- Strong communication, presentation, and interpersonal skills.
- Strong organizational and follow-up skills with attention to detail.
- Proficient computer skills, especially CRM, Word, and Excel.
- Ability to drive to customer sites regularly.
- Capable of standing, walking, and climbing ladders, using stairs as needed.
- Must be able to work in various environments, such as commercial office space, industrial and warehouse facilities, medical buildings, and educational facilities.
- Self-starter with hunter mentality and passion for sales.
- Ability to navigate complex organizations to reach key decision makers.
- Customer-focused with a commitment to delivering value and building trust.
- Excellent networker who thrives in making connections and creating opportunities.
Benefits
- Competitive salary
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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